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Frequently Asked Questions
1. What is PE BIRDS?
PE BIRDS started in 1967 as a small shop in Mysore, selling thermos flasks and other household items. Over the years, it diversified into handling major brands and later launched its own brand, PEACOCKS, which offers a range of products including thermos flasks, kitchenware, and steel storage containers.
2. What products does PEACOCKS offer?
PEACOCKS offers a wide range of products such as:
- Thermos Flasks
- Thermosware
- Kitchen Items
- Stainless Steel Kitchen Storage Containers
These products are designed to complement modern lifestyles and add convenience to everyday life.
3. Are PEACOCKS products eco-friendly?
Yes, PEACOCKS products, particularly those made from stainless steel, are eco-friendly and sustainable. Stainless steel is durable, non-reactive, and can be reused over a long period, making it a more environmentally responsible choice compared to plastic or single-use items.
4. Why choose stainless steel products from PEACOCKS?
- Durability & Longevity: Stainless steel is highly resistant to rust, corrosion, and wear.
- Health & Safety: Stainless steel is non-reactive, meaning it doesn't leach chemicals or retain food flavors.
- Eco-Friendly: Stainless steel is a sustainable choice for reducing environmental impact.
5. What makes PEACOCKS a trusted brand?
PEACOCKS is known for its innovation, quality, and commitment to enhancing daily life. With over 50 years of industry experience, the brand is trusted for offering reliable, durable, and stylish kitchen and storage solutions that meet the demands of today’s consumers.
6. Where can I buy PEACOCKS products?
You can purchase PEACOCKS products directly from our website or by visiting select retail stores.
7. How do I care for and maintain my stainless steel products?
- Handwash: To maintain the longevity of your stainless steel items, it’s recommended to handwash them with warm, soapy water.
- Avoid Abrasives: Don’t use harsh scrubs or abrasive cleaners, as they may damage the surface of the steel.
- Dry Thoroughly: After washing, dry the products immediately to prevent water spots or potential corrosion.
8. Can I put PEACOCKS stainless steel containers in the dishwasher?
Yes, most of our stainless steel products are dishwasher-safe, but for prolonged use and better care, handwashing is recommended.
9. Are PEACOCKS thermos flasks BPA-free?
Yes, our thermos flasks are made from high-quality materials and are completely BPA-free, ensuring that they are safe for storing hot and cold beverages.
10. What is your return and exchange policy?
If you're unsatisfied with your purchase or have received a defective product, please contact our customer support team within 7 days of receipt. We will guide you through the return or exchange process.
11. How do I contact PE BIRDS for support or inquiries?
You can contact us through our website’s Contact Us page or send us an email at info@pebirds.com. We aim to respond to all inquiries within 24-48 hours.
