FAQs

Frequently Asked Questions
PE BIRDS started in 1967 as a small shop in Mysore, selling thermos flasks and other household items. Over the years, it diversified into handling major brands and later launched its own brand, PEACOCKS, which offers a range of products including thermos flasks, kitchenware, and steel storage containers.

PEACOCKS offers a wide range of products such as:

  • Thermos Flasks
  • Thermosware
  • Kitchen Items
  • Stainless Steel Kitchen Storage Containers

These products are designed to complement modern lifestyles and add convenience to everyday life.

Yes, PEACOCKS products, particularly those made from stainless steel, are eco-friendly and sustainable. Stainless steel is durable, non-reactive, and can be reused over a long period, making it a more environmentally responsible choice compared to plastic or single-use items.
  • Durability & Longevity: Stainless steel is highly resistant to rust, corrosion, and wear.
  • Health & Safety: Stainless steel is non-reactive, meaning it doesn't leach chemicals or retain food flavors.
  • Eco-Friendly: Stainless steel is a sustainable choice for reducing environmental impact.
PEACOCKS is known for its innovation, quality, and commitment to enhancing daily life. With over 50 years of industry experience, the brand is trusted for offering reliable, durable, and stylish kitchen and storage solutions that meet the demands of today’s consumers.
You can purchase PEACOCKS products directly from our website or by visiting select retail stores.
  • Handwash: To maintain the longevity of your stainless steel items, it’s recommended to handwash them with warm, soapy water.
  • Avoid Abrasives: Don’t use harsh scrubs or abrasive cleaners, as they may damage the surface of the steel.
  • Dry Thoroughly: After washing, dry the products immediately to prevent water spots or potential corrosion.
Yes, most of our stainless steel products are dishwasher-safe, but for prolonged use and better care, handwashing is recommended.
Yes, our thermos flasks are made from high-quality materials and are completely BPA-free, ensuring that they are safe for storing hot and cold beverages.
If you're unsatisfied with your purchase or have received a defective product, please contact our customer support team within 7 days of receipt. We will guide you through the return or exchange process.
You can contact us through our website’s Contact Us page or send us an email at info@pebirds.com. We aim to respond to all inquiries within 24-48 hours.